Lynnette C. from Mahopac, New York
The workers were wonderful. Clean, neat, polite – why they even enjoyed my coffee! I felt comfortable running my children to and from work and leaving them here knowing that all would be well. They even made sure that our puppy didn’t escape as they went in and out the gate to their truck. As for the system itself, I think it’s great. There’s no trace of water anywhere.
Ed and I are so happy and grateful that you were kind enough to make our job a priority because of our emergency water problem. The week after installation we had one of the worse rain storms in 20 years. The system worked wonderfully. Not one drop of water entered our basement. We cannot tell you how happy and relieved we were and are that we had the system installed. Your men were very professional and courteous. We couldn’t believe how quickly they got the job done. I have recommended you and your company to two more people and will continue to recommend you. You really care about your customers and it certainly shows. Once again thank you, thank you, thank you.
We are completely convinced we made the right choice with you! After living here for 5 years worrying when even a little bit of rain fell, now we are confident that our basement will remain dry under any conditions! I will continue to spread the word about your great approach with customers and your excellent waterproofing system. Thanks again!
Mark and Paula G.
It is with great pleasure that I extend both of our thanks to you for the wonderful system you have installed in our basement. While so many other homes around us were devastated by the Nor’Easter, our basement remained dry. Although the installation of the system was done quickly and with absolutely no disruption to our household, it was not really put to the test until yesterday. The pumps came off and on at will. As the water rose, they ran more frequently and as the water subsided – so did the pumping. It was unbelievable! We highly recommend your company to any and everyone. With the way the north east is changing we feel it is for better to protect oneself than to be exposed to the devastation water inside the house can cause. Again, we can’t thank you enough for protecting our home. The experience of having a flooded basement is inconvenient and time consuming as well as and emotionally draining. Not having water in our basement is priceless.
The Carlisle Family
Mr. Catalano and Tri-State Mold Solutions,
On August 12, 2011, your mold testing results revealed several types of mold in our home. The most disturbing was Stachybotrys Chartarum, which was in the drywall on the boiler room stairs. These stairs happened to be within our living room area, near which our infant son spends most of his time.
At 9 months, our son was not even sitting up, a milestone he should have reached several months prior. As a result, the pediatrician recommended us to Early Intervention, a therapy program for children with developmental delays. Of course, we were very concerned and called immediately.
On Thursday, August 18, 2011, Tri-State Mold Solutions came in to do mold remediation on the boiler room and stairs. Within 7 Days of the mold remediation, our son was not only sitting up beautifully, but pulling up to stand, tapping objects together with his hands, and learning to speak a few words. A very happy phone call was made to cancel Early Intervention therapy.
Coincidence? I don’t think so. The toxic mold was interfering with his entire system. His poor little body was working so hard to fight off the mold, he couldn’t develop properly. Also following the mold remediation, our Il-year old daughter no longer suffers from daily headaches and abdominal pain. The entire family has a renewed energy, leaving the mold-incurred lethargy behind.
Thank you so much for helping our family regains its health by removing these toxic substances from our home. Thank you for your empathy and prompt response to our needs. We are truly grateful.
Warmly, The Carlisle Family
Adam T. Lauricella
Dear Mr. Catalano,
I am writing this letter to express my great appreciation for resolving the widespread mold problem in my place of business. As you know, the situation was quite extensive and a bit overwhelming for me. I knew this was a serious health hazard and out of respect for my clients, my staff and myself, there was no choice but to address it. After consulting with five other companies from Dutchess, Ulster and Westchester Counties, your solution, Enviroshield application, seemed to be the only logical one. You were more than confident in your product and after doing my own legwork, I can see why. The 10-year warranty Enviro-Shield gave assured me that my choice was the right one. No other company offers anything close to that. Most offer no warranty and the ones that do have strict limitations. After receiving your proposal I was surprised to find your price was competitive with most companies and far below the cost of others. The last thing I want to commend you on is your customer service. You were prompt and very informative. You and your son were a pleasure to work with and I felt like you went above and beyond. Feel free to use me as a reference. I will be sure to give you a strong recommendation.
Thank you, Adam T. Lauricella
To whom it may concern:
I am an owner of 4 Clearview circle since this house was built is October 1986. Unfortunately, during the years we were having a lot of water problems in our basement and as of a result mold had developed in a high degree. We were always trying to find a solution and after of myriad of estimates and opinions nobody will cure the problem inside the house. They were giving us estimates and solutions outside the house with several thousands of expenses and nobody will ever came up to guarantee the solution of our problem. Well, last December of2007 TriState Mold Solutions, Inc. came along and presented a complete solution inside the house. And most importantly guaranteeing their work for taking care the water problem for the life of the house and for 10 years for the mold treatment at a fairly price compared with all the other estimates. It took about a week to complete resolve both the water problem and the mold. They did a fantastic job with minimum interference given the magnitude of the project. I am running my business out of home and spent many hours in my house. After this project was done have realized improvement in my health besides that I can use my basement safely and storing my stuff. I cannot thank enough TriState Mold Solutions, Inc. for their well done job. Furthermore, I welcome any of their prospective customers to visit my house and discuss with me the experience and the solution. My best regards and thanks to this company in finding the optimum solution.
Bill C. in Carmel, NY
Dennis was very knowledgeable and friendly. I would highly recommend him.
Rich D. in Washingtonville, NY
Very quick and efficient. Professional approach. Dennis was a pleasure to work with and I recommend this company to anyone with similar needs.
Melanie H. in Modena, NY
Dennis Catalano is personable and honest. I would call him again without hesitation and recommend him to anyone who suspects they have a mold issue. His work is thorough and performed in a timely manor.
Melissa B. in Hopewell Junction, NY
He called right away. We were able to make an appointment quickly. He came when he said he would. He offered advice that worked really well for us. We were really pleased with the whole experience!
Michael D. in Highland, NY
They did a good job and I recommend them highly. Qualified experts in their field.
Albert P. in Poughkeepsie, NY
Very honest and reasonable. Others who we asked gave us quotes for work that Tri State said was not necessary – and these were high priced items. Owner came and explained everything – NO PRESSURE. Followed-up after work was completed. Cleanup was exceptional and workers were courteous and worked very professionally.
Marc T. in Scarsdale, NY
Tri State remediated my home mold issue cost effectively and with prompt and courteous service. They even discussed the results with my buyer. I highly recommend Tri State. Super job! Thanks!
Lorene C. in Mahopac, NY
They were neat and courteous. Answered all our concerns and questions. No middle man. Dealt with boss directly. Very good warranty and unconditional also.finished job when promised. We were very satisfied.
Ben A. in Rosendale, NY
Very professional. this man AND his team knew what they were doing. they each studied mycology to some degree and each one is contractor certified. unlike the other companies, Tri state is able to investigate, clean and repair all situations because they are both mold inspectors AND contractors! I truly appreciate their help and I recommend Tri State to everyone.